Effective Date: May 22, 2026
Website: secretrituals.com
Privacy Policy URL: secretrituals.com/privacy-policy
Business Name: secretrituals.com
Contact: [email protected]
This Privacy Policy explains how secretrituals.com collects, uses, shares, stores, and protects personal information when you visit our website, interact with our ads, purchase products or services, submit forms, upload information, communicate with us, or connect with us through Meta platforms.
This website is intended for customers located outside the European Union, European Economic Area, United Kingdom, and Switzerland.
1. Information We Collect
We may collect the following types of information.
Information you provide directly
This may include:
Name
Email address
Phone number, if submitted
Billing details
Purchase details
Form responses
Quiz, questionnaire, or intake answers
Relationship details or personal reflections you choose to share
Birth details, names, dates, locations, or other information submitted for a reading or service
Messages or customer support requests
Uploaded files, photos, screenshots, or other materials, if a product or service allows or requests them
Any other information you voluntarily submit through the website, checkout, forms, email, or customer support channels
Payment information
Payments may be processed by third-party payment providers such as Stripe, PayPal, or similar services.
We do not intentionally store full credit card numbers on our own servers.
Automatically collected information
When you visit our website, we may automatically collect:
IP address
Device type
Browser type
Operating system
Pages viewed
Links clicked
Time spent on pages
Referring website or ad source
Approximate location based on IP address
Cookie and tracking identifiers
Information from advertising platforms
If you interact with our ads or website, advertising platforms such as Meta may provide us with campaign, conversion, attribution, audience, or engagement data.
Information from Meta app connections
If you authorize or connect with us through a Meta app, Facebook Login, Instagram, Meta Business tools, or related Meta APIs, we may receive information permitted by your Meta settings and the permissions you approve.
This may include:
Meta user ID
Name
Email address
Profile information
Page, ad account, or business account information, if permission is granted
Other information required for the specific app function you authorized
We only use Meta platform data for the purpose for which it was provided or authorized.
2. How We Use Information
We may use personal information to:
Process purchases
Deliver digital products, readings, services, or customer communications
Prepare personalized readings or service responses based on the information submitted
Contact you regarding your order or request clarification when needed
Respond to support requests
Send order confirmations and service-related emails
Send marketing emails, if permitted
Improve our website, offers, products, services, and customer experience
Measure ad performance
Retarget website visitors with ads
Create lookalike or custom audiences
Prevent fraud, abuse, chargebacks, unauthorized activity, or misuse of our services
Maintain business records
Comply with legal obligations
Operate Meta-connected tools or app functionality
Information submitted for a reading, service, intake form, or customer support request is used to provide the requested product or service. We do not publish customer submissions, uploaded materials, or personal reading details publicly without explicit consent.
3. Cookies, Tracking, Meta Pixel, and Advertising Tools
We may use cookies, pixels, server-side tracking, analytics scripts, and similar technologies.
These may include:
Meta Pixel
Meta Conversions API
Google Analytics or similar analytics tools
Payment tracking tools
Email tracking tools
Affiliate or attribution tracking tools
These technologies help us understand visitor behavior, measure purchases, improve ads, track conversions, and show relevant advertising.
Meta Business Tools may collect and transmit information such as page views, purchases, IP address, browser information, device identifiers, and other event data to Meta.
You can control cookies through your browser settings. Blocking cookies may affect website functionality.
4. Email and SMS Marketing
If you submit your email address or phone number, we may use it to send:
Order updates
Product delivery messages
Customer support replies
Promotional emails
Follow-up offers
Service-related reminders or updates
You can unsubscribe from marketing emails by clicking the unsubscribe link in any marketing email.
Service-related emails, such as receipts, order confirmations, delivery messages, or customer support replies, may still be sent when necessary.
5. How We Share Information
We may share information with service providers that help us operate the business, including:
Payment processors
Email marketing platforms
Website hosting providers
Funnel, checkout, or CRM platforms
Analytics providers
Advertising platforms, including Meta
Customer support tools
Fraud prevention tools
Contractors or vendors working on our behalf
We may also share information if required to:
Comply with law
Respond to legal requests
Enforce our terms
Protect our rights, property, customers, or business
Complete a business transfer, sale, merger, or acquisition
We do not sell personal information in the traditional sense of selling customer lists for money. However, some privacy laws may define certain advertising, retargeting, analytics, or tracking activity as “selling” or “sharing” personal information.
6. Meta Platform Data
If you use a Meta-connected feature, authorize our Meta app, or interact with our Meta advertising, we may process data received from Meta or sent to Meta.
We use Meta-related data to:
Operate app functionality
Manage advertising activity
Measure ad performance
Attribute purchases or leads
Improve campaigns
Maintain security
Prevent abuse
We do not use Meta platform data for unauthorized purposes.
We do not transfer Meta platform data to third parties except as necessary to operate the authorized service, comply with law, or as permitted by Meta’s policies.
7. Data Deletion Instructions
You may request deletion of your personal information by contacting us at:
Use the subject line:
Data Deletion Request
Please include:
Your name
Your email address
The website or service you used
If applicable, the Meta account or app connection involved
After receiving your request, we will take reasonable steps to delete or anonymize personal information associated with your request, unless we must keep certain information for legal, tax, fraud prevention, dispute, chargeback, accounting, security, or business record purposes.
If you connected through Meta, you may also remove the app connection from your Facebook or Meta account settings.
8. Data Retention
We keep personal information only as long as reasonably necessary for:
Providing services
Delivering purchased products
Customer support
Business records
Legal compliance
Tax and accounting obligations
Fraud prevention
Chargeback and dispute resolution
Security
Marketing, unless you unsubscribe or request deletion
Submitted intake answers, reading details, uploaded materials, and customer communications may be retained as needed to provide support, handle follow-up requests, resolve disputes, improve service quality, or meet legal and business obligations.
Exact retention periods vary depending on the type of data and business purpose.
9. Your Privacy Rights
Depending on your location, you may have rights to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing emails
Opt out of certain targeted advertising uses
Request information about how your data is shared
Restrict or object to certain processing
To exercise these rights, contact:
We may need to verify your identity before processing your request.
10. California Privacy Notice
This section applies only to California residents if our business is subject to California privacy law.
In the past 12 months, we may have collected the following categories of personal information:
Identifiers, such as name, email address, IP address, and online identifiers
Commercial information, such as purchases and transaction history
Internet activity, such as website visits, clicks, and ad interactions
Approximate geolocation based on IP address
Customer-submitted content, such as form responses, intake answers, uploaded materials, or support messages
Inferences used for advertising or marketing
We may use this information for the purposes described in this Privacy Policy.
We may disclose or share information with:
Payment processors
Advertising platforms
Analytics providers
Email and CRM providers
Hosting and technology providers
Contractors and business service providers
We do not knowingly sell personal information for money. However, use of Meta Pixel, retargeting pixels, analytics tags, and similar tools may be considered “sharing” or “sale” under California privacy law.
California residents may request to opt out of sale or sharing by contacting:
Use the subject line:
Do Not Sell or Share My Personal Information
We also aim to honor browser-based opt-out preference signals, such as Global Privacy Control, where required by applicable law.
California residents also have the right not to receive discriminatory treatment for exercising their privacy rights.
11. Children’s Privacy
Our website is not intended for children under 18.
We do not knowingly collect personal information from children under 18. If we become aware that we collected personal information from a child, we will take reasonable steps to delete it.
12. Security
We use reasonable technical, administrative, and organizational measures to protect personal information.
No method of transmission or storage is completely secure. We cannot guarantee absolute security.
13. International Visitors
This website is operated online by secretrituals.com.
If you access the website from outside the location where our systems, vendors, or service providers operate, your information may be transferred to, stored in, or processed in countries where privacy laws may differ from those in your location.
This website is not intended to target customers in the European Union, European Economic Area, United Kingdom, or Switzerland.
14. Third-Party Links
Our website may contain links to third-party websites, payment pages, social platforms, or services.
We are not responsible for the privacy practices, policies, or content of third-party websites or platforms.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a new effective date.
16. Contact Us
For privacy requests, data deletion, or questions about this Privacy Policy, contact:
secretrituals.com
Website: secretrituals.com
Privacy Policy URL: secretrituals.com/privacy-policy
Email: [email protected]