Last Updated: May 22, 2026
Website: secretrituals.com
Contact: [email protected]
Welcome to Secret Rituals. These Terms and Conditions govern your use of secretrituals.com, including any purchases, digital products, readings, ritual-based services, email communications, forms, ads, offers, and related services.
By visiting this website, submitting information, purchasing a product or service, or communicating with us, you agree to these Terms and Conditions.
If you do not agree with these Terms, do not use the website or purchase our products or services.
1. Business and Website
This website is operated as:
secretrituals.com
Website: secretrituals.com
Email: [email protected]
These Terms apply to all products, services, offers, pages, funnels, checkouts, email sequences, and digital communications connected to Secret Rituals.
2. Services We Provide
Secret Rituals provides digital spiritual, intuitive, symbolic, ritual-based, and entertainment-oriented products and services.
These may include:
Personalized spiritual readings
Love and relationship readings
Ex-back or reconciliation-themed readings
Ritual-based services
Energy-based or symbolic guidance
Written reports
PDF products
Digital downloads
Email-delivered services
Follow-up guidance
Personalized interpretations based on submitted information
Other related digital or spiritual services
We do not provide physical goods unless specifically stated on a product page.
3. Entertainment and Personal Reflection Only
All products and services offered by Secret Rituals are provided for entertainment, spiritual reflection, symbolic interpretation, and personal insight purposes only.
Our services are not medical, psychological, legal, financial, therapeutic, or professional advice.
You should not use our services as a substitute for advice from qualified professionals.
You are responsible for your own choices, decisions, actions, and interpretations after receiving any reading, ritual, message, report, or guidance from us.
4. No Guaranteed Outcomes
Secret Rituals does not guarantee any specific real-world outcome.
We do not guarantee:
That a specific person will contact you
That an ex-partner will return
That a relationship will be restored
That another person will change their feelings or behavior
That marriage, commitment, reconciliation, or communication will occur
That a predicted timeframe will happen exactly
That a ritual, reading, or spiritual service will create a specific external result
That any emotional, romantic, financial, personal, or life outcome will occur
Any timelines, interpretations, symbolic messages, spiritual impressions, or energetic insights are provided as part of the service experience and should not be treated as guaranteed facts or promises.
5. Customer Responsibility
By using our website or purchasing from us, you agree that:
You are at least 18 years old
You will provide accurate information
You will not submit false, abusive, illegal, or misleading information
You are responsible for reviewing product descriptions before purchasing
You understand the symbolic and entertainment-based nature of our services
You are responsible for your own decisions after receiving any product or service
You will not use our services for unlawful, harmful, harassing, abusive, or exploitative purposes
Our website and services are not intended for children under 18.
6. Intake Forms and Submitted Information
Some products require you to complete an intake form, questionnaire, or email response.
This may include:
Your name
Your email address
Birth details
Relationship details
Names, dates, or locations
Your question or intention
Details about another person
Other relevant information requested for the product
You are responsible for submitting complete and accurate information.
If you do not submit the required intake information, your order may be delayed, delivered in a more generalized format, or become ineligible for refund or guarantee review.
If your order reaches the top of the queue and your intake form has not been submitted, we may prepare the service using only the information available to us.
7. Order Processing and Delivery
Delivery timelines vary by product, order volume, queue status, intake completion, and whether any express option was purchased.
Estimated delivery windows shown on product pages are estimates, not absolute guarantees.
Delivery may be delayed if:
Intake information is missing
Intake information is incomplete
Your email address was entered incorrectly
Payment has not been completed
Additional clarification is required
Your email provider blocks or filters our message
There is high order volume
Technical issues affect delivery
You are responsible for checking your inbox, spam, junk, promotions, and other filtered folders.
If you believe your order is missing, contact:
Use the subject line:
Missing Order
8. Digital Products
Most Secret Rituals products are digital.
Digital products may include:
Written readings
Email responses
PDF reports
Downloadable files
Ritual summaries
Follow-up messages
Personalized digital content
Once a digital product has been delivered, accessed, downloaded, opened, sent, or prepared, it may not be eligible for cancellation, return, or refund.
Digital products cannot be physically returned.
9. Payments
Payments are processed through third-party payment processors such as Stripe, PayPal, or similar platforms.
By purchasing from us, you agree to provide accurate payment information and authorize the listed charge.
We do not intentionally store full credit card numbers on our own servers.
Prices may vary by offer, promotion, currency, location, funnel, checkout page, or limited-time campaign.
We reserve the right to update prices, offers, bundles, discounts, and product availability at any time.
10. Refunds and Returns
Refunds, cancellations, satisfaction reviews, and order-change requests are governed by our Refunds & Returns Policy.
Because our products are digital, personalized, and often prepared specifically for the customer, completed orders are generally non-refundable.
Refund eligibility may depend on:
Product type
Whether the order has entered the queue
Whether preparation has started
Whether intake information was submitted
Whether the product has already been delivered
Whether the offer included a specific guarantee
Whether the customer followed the guarantee instructions
Whether the customer contacted support first
If a product page includes a specific guarantee, the product-specific guarantee terms control over this general Terms and Conditions page.
To request support or refund review, contact:
Use the subject line:
Refund Review Request
11. Satisfaction Guarantees
Some offers may include a satisfaction guarantee or product-specific guarantee.
A satisfaction guarantee does not mean every completed order automatically qualifies for a cash refund.
We may offer:
Clarification
Follow-up guidance
Correction
Additional explanation
Replacement delivery
Revised delivery
Store credit
Refund review
Another reasonable solution
Guarantees may be void if:
You do not submit required intake information
You submit incorrect or incomplete information
You request a refund outside the stated guarantee window
You fail to contact support first
You request a refund simply because the message was not what you hoped to hear
You expected a guaranteed real-world outcome
You violate these Terms
12. Order Changes
After placing an order, you may request changes within the stated order-change window, where available.
Order changes may include:
Correcting your email address
Fixing spelling errors
Updating intake details
Correcting the selected product
Changing the question, where possible
Once the order has entered the queue, preparation has started, or the intake form has been submitted, changes may no longer be possible.
To request a change, contact:
Use the subject line:
Order Change Request
13. Duplicate Orders
If you accidentally place a duplicate order, contact us immediately.
Duplicate order refunds may be considered if:
The duplicate purchase was clearly accidental
The duplicate order has not been prepared
The duplicate order has not been delivered
You contact us promptly after purchase
Once a duplicate order has been prepared or delivered, it may no longer be refundable.
14. Chargebacks and Payment Disputes
If you have an issue with your order, contact us first at:
Opening a chargeback or payment dispute before contacting us may delay resolution.
If you open a payment dispute, chargeback, or claim, you agree that we may provide relevant evidence to the payment processor, bank, platform, or dispute system.
This may include:
Order records
Payment records
Checkout data
Delivery records
Product access records
Intake submissions
Email correspondence
Support messages
IP/device/order metadata
Refund policy and Terms acceptance records
We reserve the right to block future purchases from customers who file abusive, false, or fraudulent disputes.
15. Promotions, Discounts, and Limited-Time Offers
We may offer promotions, discounts, coupons, bundles, order bumps, upsells, downsells, limited-time offers, or special pricing.
Promotional pricing may change at any time.
We are not required to honor expired offers, previous prices, old discounts, screenshots of prior offers, or prices shown on inactive pages.
Discounts cannot be retroactively applied after purchase unless we choose to do so.
16. Testimonials, Reviews, and Customer Feedback
If you submit a review, testimonial, message, comment, or feedback, you grant Secret Rituals permission to use it for business, marketing, advertising, or service-improvement purposes.
We may edit testimonials for spelling, grammar, length, privacy, formatting, or clarity, provided the meaning is not materially changed.
We will not publicly display sensitive personal details, full names, email addresses, or private relationship details without consent.
Where required, testimonials, reviews, and endorsements must reflect honest customer experiences and should not be misleading. FTC guidance says endorsement disclosures should be clear and conspicuous when there is a material connection between the endorser and the business.
17. User Conduct
You agree not to:
Abuse, threaten, harass, or insult our team
Submit false information
Attempt to access systems without permission
Interfere with website functionality
Copy, scrape, resell, or redistribute our content
Use our products or services for illegal purposes
Submit content that is defamatory, abusive, exploitative, or unlawful
File fraudulent chargebacks or payment disputes
Violate these Terms or any applicable law
We reserve the right to refuse service, cancel orders, block access, or terminate communication with customers who violate these Terms.
18. Right to Refuse or Cancel Service
We reserve the right to refuse, cancel, limit, or discontinue service at our discretion.
This may happen if:
A request is abusive
A request is outside the scope of our services
A customer submits false or incomplete information
A customer violates these Terms
A payment is disputed or reversed
A customer engages in harassment, fraud, or misuse
We determine that fulfilling the order is not appropriate
If we cancel an order before work has begun, we may issue a refund.
If the order has already been prepared, delivered, or partially fulfilled, refund eligibility will be determined under our Refunds & Returns Policy.
19. Intellectual Property
All website content and service materials belong to Secret Rituals or its licensors.
This includes:
Website copy
Product names
Offer pages
Funnels
Readings
Reports
Ritual descriptions
PDFs
Emails
Images
Graphics
Branding
Layouts
Product frameworks
Written interpretations
Digital downloads
Marketing materials
You may use the product or service you purchase for your own personal use only.
You may not copy, publish, resell, license, distribute, upload, reproduce, modify, or commercially exploit our content without written permission.
20. License to Delivered Materials
When you purchase a digital product or personalized service, you receive a limited, personal, non-transferable, non-exclusive license to access and use the delivered material for personal use.
You do not receive ownership of the underlying intellectual property.
You may not resell, redistribute, reproduce, or publicly post the delivered material without written permission.
21. Customer-Submitted Content
If you submit information, text, images, screenshots, files, stories, questions, relationship details, or other materials, you confirm that:
You have the right to submit the content
The content is accurate to the best of your knowledge
The content does not violate the rights of others
The content does not contain illegal material
You grant us permission to use submitted content as needed to provide the product or service, process your order, respond to support requests, resolve disputes, prevent fraud, and comply with legal obligations.
We will handle personal information according to our Privacy Policy.
22. Privacy and Data Use
Your use of our website and services is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, share, and protect personal information.
If you interact with our ads, website, Meta-connected tools, or tracking systems, information may be processed through advertising, analytics, CRM, payment, and tracking platforms.
Meta Platform Terms require that users who can access an app have a right to request deletion, and that platform data is processed only as described in the privacy policy.
California’s CCPA gives covered consumers rights to know, delete, opt out of sale/sharing, and not be discriminated against for exercising privacy rights.
23. Third-Party Services
We may use third-party services to operate the website and business.
These may include:
Payment processors
Checkout platforms
Email marketing services
CRM systems
Website hosting providers
Analytics tools
Advertising platforms
Meta Business Tools
Fraud prevention tools
Customer support tools
Contractors or service providers
We are not responsible for the policies, practices, errors, downtime, or actions of third-party platforms.
Your use of third-party platforms may also be governed by their own terms and policies.
24. Advertising, Tracking, and Retargeting
We may use advertising tools, tracking pixels, cookies, conversion APIs, analytics scripts, email tracking, and similar technologies.
These may be used to:
Measure ad performance
Attribute purchases
Improve offers
Retarget website visitors
Build custom audiences
Build lookalike audiences
Analyze website behavior
Prevent fraud
Improve customer experience
Some privacy laws may treat certain targeted advertising, retargeting, analytics, or data-sharing activities as a “sale” or “sharing” of personal information.
Where required, privacy choices and opt-out rights are handled through our Privacy Policy.
25. Availability and Website Changes
We may update, change, suspend, remove, or discontinue any part of the website, product, offer, checkout, service, or content at any time.
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We are not liable for delays, interruptions, errors, technical issues, or temporary unavailability.
26. Errors, Typos, and Product Information
We try to keep product pages, pricing, descriptions, and checkout details accurate.
However, errors may occur.
We reserve the right to correct:
Typos
Pricing errors
Product description errors
Delivery estimate errors
Availability errors
Technical checkout errors
We may cancel or refuse orders affected by obvious mistakes, fraud, abuse, or technical errors.
27. Limitation of Liability
To the fullest extent permitted by law, Secret Rituals is not liable for indirect, incidental, emotional, consequential, special, punitive, or financial damages arising from your use of the website, products, services, readings, rituals, reports, emails, or digital content.
This includes but is not limited to:
Relationship decisions
Emotional reactions
Personal choices
Financial decisions
Communication with another person
Actions taken based on a reading or ritual
Delays or non-delivery caused by incorrect customer information
Email filtering or missed messages
Third-party platform issues
Expectations of specific outcomes
Your sole remedy for dissatisfaction is through the support and refund-review process described in our Refunds & Returns Policy.
28. No Warranties
Our website, products, services, readings, rituals, reports, and digital content are provided “as is” and “as available.”
We make no warranties that:
The service will meet your expectations
A specific result will occur
Any interpretation will be exact
Any timeframe will happen precisely
Another person will act in a specific way
The website will be uninterrupted or error-free
The content will be free from all mistakes
To the fullest extent permitted by law, we disclaim all warranties, express or implied.
29. Indemnification
You agree to defend, indemnify, and hold harmless Secret Rituals, its owners, operators, contractors, service providers, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from:
Your use of the website
Your purchase or use of our products or services
Your violation of these Terms
Your submitted information or content
Your misuse of delivered materials
Your violation of another person’s rights
Your unlawful conduct
Your chargebacks, disputes, or claims made in bad faith
30. Governing Law
These Terms are governed by the laws applicable to the business operating secretrituals.com, without regard to conflict-of-law principles.
Where required, mandatory consumer protection laws in your jurisdiction may still apply.
31. Changes to These Terms
We may update these Terms and Conditions from time to time.
The updated version will be posted on this page with a new “Last Updated” date.
Your continued use of the website or purchase of our products and services after updates are posted means you accept the updated Terms.
32. Contact Us
For questions about these Terms and Conditions, contact:
Secret Rituals
Website: secretrituals.com
Email: [email protected]